Advance Payments/Deposits:
Partial Refund of Advance: If an advance payment or deposit was made, a partial refund might be issued depending on the cancellation timing. For example, some may refund 15% of the advance if the client is no longer interested after an estimation.
Deduction for Work Done: If work has already commenced (e.g., materials purchased or initial diagnosis done), charges for the work provided up to that point will likely be deducted.
Rescheduling vs. Cancellation:
We prefer rescheduling over outright cancellation, and some might offer more flexibility for rescheduling without a fee, especially if done with sufficient notice.
Continuous cancellations/reschedules might lead to suspension of service by Us.
Procedure for Cancellation:
Written Communication: Most policies require cancellation requests to be made in writing (email) or through Our official app/website.
Confirmation: It's always good practice to get a confirmation of your cancellation.
Refund Processing:
Timeline: Refunds, if applicable, are usually processed within a specific number of working days (e.g., 5-7 working days, 15 days).
Mode of Refund: Refunds are typically credited back to the original mode of payment.